Terms and conditions

Website terms and conditions of use.
This legal notice applies to the entire contents of the Biotène website at www.biotene.co.uk (the "Site"). Please read these terms and conditions carefully before using the Site, Using the Site indicates you accept these terms. If you do not accept these terms, do not use the Site.


No warranty


The Site is controlled and operated by us from our offices in the UK and is for UK residents only. We make no representation that material on the Site is appropriate or available for use in other locations. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable.


We use reasonable efforts to regularly update the Site, but make no representation or warranty in respect of accuracy or lack of errors.


Use of the Site is at the risk of the user. We exclude all liability and take no responsibility for any amount or kind of loss that may result to you or a third party (including without limitation, direct, indirect or consequential loss or damages or any loss of income, profits, goodwill or data whether in tort, contract or otherwise) in connection with the Site. Nothing in this legal notice shall exclude or limit our liability for death or personal injury caused by negligence, fraud or misrepresentation.


We accept no liability for viruses infecting the user following its use of the audio, video, data or text on the Site. We shall not be liable for any reason if the Site is unavailable at any time or for any period.


The material on the Site is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and any other terms (including, without limitation, the conditions implied by laws of England) which, but for this legal notice, might have effect in relation to the Site.


Healthcare Advice


While every effort has been made to ensure that healthcare advice on the Site is correct and up to date, the advice given on the Site is of a general nature only and we make no claims or warranties as to its accuracy, or usefulness. Specific medical advice should always be sought from a qualified medical practitioner.


Reporting Side Effects to Us


GlaxoSmithKline Consumer Healthcare encourages consumers to report any suspected side effects from using our products. If you wish to report a side effect, please click the link below or call GSK medical affairs on 0800 783 8881 (Monday to Friday 9am to 5.15pm).


Click here to report.


Intellectual property


All material on the Site is the copyright © of the GlaxoSmithKline group of companies 2013, or they have been granted permission to use such material except where specifically stated otherwise. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions. Any rights not expressly granted in this legal notice are reserved by GSK.


Licence to copy for personal use - You may read, view, print and download the material on these pages for your personal, non-commercial use only.


Licence to recopy for limited purposes You may recopy the material to individual third parties for their personal information only, but only if you:

  1. acknowledge the Site as the source of the material. You must include such acknowledgement and the Site address (http://www.biotene.co.uk) in the copy of the material; and
  2. inform the third party that these conditions apply to him or her and that he/she must comply with them.


This licence to re-copy does not permit incorporation of the material or any part of it in any other work or publication, whether in hard copy or electronic or any other form. In particular (but without limitation) no part of the Site may be distributed or copied for any commercial purpose.


No part of the Site may be reproduced on or transmitted to or stored in any other website or other form of electronic retrieval system.


Whether specifically acknowledged or not, trade marks, devices, service marks and logos displayed on the Site belong to the GlaxoSmithKline group of

companies, their promotional partners or other third parties. Biotène is a registered trade mark of the GlaxoSmithKline group of companies.


Links to Third Party Websites


Certain hypertext links in this Site will lead you to websites which are not under our control. Links to third party websites on the site are provided solely for your convenience. When you activate any of these, you will leave the site.


We accept no responsibility or liability for the contents of any third party site to which a hypertext link exists and gives no representation or warranty (express or implied) as to the information contained on such sites.


We have no control over the nature and contents of such sites and do not endorse or make representations about those sites, the information they contain nor any third party's products or services. If you decide to access any of the third party websites linked to the site, you do so entirely at your own risk. In particular, please note that by downloading computer programs from certain sites, you risk infringing copyright and may introduce computer viruses into your own system.


Please ensure you check the legal and privacy policy sections of any third party site you link to.


Use of information and your privacy


Any communication from you to us (including, where express consent is given, personal or health related information) is treated as non-confidential and non-proprietary and we reserve the right to use the information for any purpose, including reproduction and publication etc., and can use the ideas for any purpose, including commercial ones.


See our Internet Privacy Policy available at www.biotene.co.uk/Privacy-policy.html for further information on the use of personal and/or health related information.




This legal notice and the content of the Site shall be governed by English Law. Disputes arising in connection with the Site shall be subject to the exclusive jurisdiction of the English Court.




This legal notice may be revised at any time so you are advised to check regularly.


Last Update: April 2013.